Cool Aid's vision is a community where no one is forced to sleep on the street or go hungry and everyone has the dignity that comes with home, health and connection. That's why we work to create hope and opportunities for people experiencing homelessness and poverty. We offer a range of services, including affordable housing, emergency shelters, primary health and dental care, nutritious meals, and wellness programs such as recreation, employment, and volunteer opportunities. Our dedicated staff and volunteers support over 12,000 individuals annually across 20 locations in Victoria, Saanich, and Langford. We provide housing and support to more people experiencing homelessness in our community than any other organization.
Description
Cool Aid Society is looking for volunteers to support our REES program. The REES resource centre includes the casual labour pool, a drop-in centre with computers, and a team of outreach workers that can assist people with navigating income assistance, disability claims, and more. The program support volunteer greets participants and offers appropriate information and referrals, directs telephone and walk-in enquiries, helps participants with basic computer questions, is an active listener to persons who need someone to talk to, and assists with general office duties.
COVID-19 Vaccination Required
Yes
Training Details
Online orientation followed by shadowing an experienced volunteer.
Working Conditions
Working in a drop-in environment.
Minimum Duration
4 - 6 months
Timing
Weekday - Daytime
Time Detail
Shifts range from Monday-Friday 9-12 pm and 12-3:30 pm. Currently, we are looking to train casual volunteers that are available to cover summer vacations absences.
Age
19+
Ideal for
An Individual
Transportation
On a bus route
Area(s) of Interest
Caring Support, Office Work
Skill(s)
Cultural Awareness/Sensitivity, Communicate in Plain Language, Needs Assessment, Creative Thinking, Empathy
