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About the Position
Position # 3256
OrganizationBig Brothers Big Sisters of Victoria
Position Collections Volunteer - Call Center
Location 230 Bay Street, Victoria, BC, Canada
Impact Statement Big Brothers Big Sisters of Victoria and Area is a not-for-profit, charitable organization offering preventative support to children and youth through mentoring. For over 20 years we have operated a Social Enterprise to raise funds for our programs.  This Social Enterprise provides a valued service in recycling and textile diversion through the collection and repurposing of donated goods.
Description If you are interested in gaining reception experience, join our Call Center team at our 230 Bay Street location! Members of this team will answer oncoming calls from the public and provide the required customer service for their needs, make targeted outbound phone calls regarding our Special Collections Events, Community Yard Sale Events and more! We offer flexible scheduling, with options of volunteering five days a week from 10am – 5pm (any shift, any time), and ask for a minimum commitment of 4 – 6 months. Training will be provided.

Please note these long-term volunteer positions require a screening process. Individuals interested in volunteering with Big Brothers Big Sisters for these positions are asked to apply via the application form linked below
Training Details On-site training
Working Conditions - PPE (provided if necessary)
- Regular logged cleaning and sanitation

- Other rules and measures as prescribed by WorkSafe BC
- Limited accessibility conditions in the office space (stairs)
Minimum Duration 4 - 6 months
Timing Weekday - Daytime, Weekend - Daytime
Time Detail Flexible schedule, with options of volunteering 6 days a week from 10am-5pm (any time length, any shift)
Age 25+
Ideal for An Individual
Transportation On a bus route
Area(s) of Interest Events/Fundraising, Retail Sales/Donations, Recycling
Skill(s) Customer Service, Verbal Communication, Plan & Co-ordinate, Problem Solving, Accountability, Estimating
How to Apply
Application Link:
Website http://bbbsvictoria.com
Email Send an Email Message
Contact Talia Papa
Phone 250-475-1117 Ext. 40
Address 230 Bay Street Victoria, V9A 3K5


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