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About the Position
Position #: 1185
OrganizationRoyal Jubilee Hospital - Volunteer Resources (VIHA)
Position: Patient Placement Assistant Volunteer (Admitting Department) - Admitting Department
Location: Royal Jubilee Hospital, Bay Street, Victoria, BC, Canada
Impact Statement: Created from the shared core beliefs of our staff, physicians, volunteers, and Board of Directors, Island Health's vision, purpose and values are the guiding principles we use to provide the highest quality health care services to the populations we serve.

Our Vision
Excellent health and care for everyone, everywhere, every time.

Our Purpose
To provide superior health care through innovation, teaching and research and a commitment to quality and safety—creating healthier, stronger communities and a better quality of life for those we touch.

Our Values
C.A.R.E. guides everything we do:

Courage: To do the right thing—to change, innovate and grow.

Aspire: To the highest degree of quality and safety.

Respect:To value each individual and bring trust to every relationship.

Empathy:To give the kind of care we would want for our loved ones
Description: Volunteers participate in in-patient admissions by guiding patients and their paperwork to the appropriate waiting area elsewhere in the hospital. Volunteers shuttle between the admitting desk , clinics in the concourse and upper levels of the hospital, including surgery. Involves walking for the majority of the shift.
Training Details: 8 hours of online training
Attendance to a New Employee & Volunteer C.A.R.E. Orientation
Assignment Guide and Manual; Specific Program Manual
New Placement Assistant Volunteers are assigned a Mentor, who is usually the Volunteer Team Leader or an experienced volunteer.
The two will meet with the Manager of Volunteer Resources for initial training.
Area Placement Orientation and Area training Shift with Volunteer Team Leader. Further training with Mentor Volunteer is available if required.
Working Conditions: Patient Placement Assistant Volunteers are encouraged to have a 4 hr shift on weekdays
Minimum Duration: 7 - 12 months
Timing: Weekday - Daytime
Time Detail: 9 available spots: Monday 11:00 a.m. - 3:00 p.m. (x2)Tuesday 11:00 a.m. - 3:00 p.m. (x2),Wednesday 7:00 a.m. - 11:00 a.m. Wednesday 11:00 a.m. - 3:00 p.m. Thursday 7:00 a.m. - 11:00 a.m.Friday 11:00 a.m. - 3:00 p.m. (x2)
Age: 18+
Ideal for: An Individual
Transportation: On a bus route
Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Accessible work space
Area(s) of Interest: Caring Support, Health Care/Emergency
Skill(s): Cultural Awareness/Sensitivity, Communicate in Plain Language, Verbal Communication, Community Knowledge/Awareness, Empathy, Respect
How to Apply
Application Link:
Website: https://www.islandhealth.ca/volunteer-resources/volunteer-opportunities/volunteer-royal-jubilee-hospital
Email: Send an Email Message
Contact: Ciara Stewart
Phone: 250-370-8407
Address: 1952 Bay street, Royal Jubilee Hospital, Royal Block, 453A Victoria, V8R 1J8

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