When someone needs a hand, Thrifty Foods and our dedicated team of Sendial volunteers are happy to help. Our volunteers do the order taking and shopping for customers who, because of injury, frailty or other physical reason, can’t easily get to our stores or shop independently.
Description
Love to talk??!! Sendial is a grocery shopping and delivery service program for customers unable to shop in-store. Phoning volunteers are responsible to take customer orders. Phoners call customers weekly or biweekly and complete an order form for each customer.
Training Details
A two-hour general orientation (Zoom) is the first step, followed by role specific training (Zoom), then in-store shopping observation in store.
Working Conditions
Volunteers phone customers from home and submit orders in person or by email. If the volunteer is able to submit orders electronically, they need not be from the local area.
Minimum Duration
4 - 6 months
Timing
Weekday - Daytime
Time Detail
Monday morning, 2-4 hour shift
Age
19+
Ideal for
An Individual
Transportation
On a bus route
Area(s) of Interest
Caring Support, Senior Services, Food Security
Skill(s)
Customer Service, Verbal Communication, Sensitivity, Accountability, Continuous Learning, Playing