Our Mission
About the Position
Position #: 1564
OrganizationPacifica Housing Advisory Association
Position: Housing Application and Front Desk Support - Downtown Outreach Services Office
Location: 826 Cormorant Street, Victoria, BC, Canada
Impact Statement: It is our mission to be a leading innovative provider of affordable homes and support services that contribute to the independence of individuals and families
Description: Pacifica Housing’s Downtown Outreach Service (DOS) office is seeking volunteers to support clients and staff in delivering housing application and referral services to individuals who are at risk or are presently homeless, many of whom struggle with mental health and addictions.

The Housing Application and Front Desk Support volunteer will support clients in completing housing applications for various housing programs and registries. The position will also support the Front Desk Intake Worker by creating a welcoming and safer space for clients, preparing harm reduction kits, maintaining the private market listings binder, providing occasional coverage at the front desk and other tasks. This volunteer position is perfect for someone who is compassionate, has an understanding or interest in learning about homelessness, mental health and addictions, and who would like to gain experience in the field of supporting vulnerable populations.
Training Details: On the job training with staff
Working Conditions: The position is located in the office at 826 Cormorant Street (on Cormorant between Blanshard and Quadra)
Minimum Duration: 4 - 6 months
Timing: Weekday - Daytime
Time Detail: Each volunteer shift is 2-3 hours and can be scheduled during our office hours, Monday – Friday from 9am-12pm and 1pm-4pm.
Age: 19+
Ideal for: An Individual
Transportation: On a bus route
Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Accessible work space
Area(s) of Interest: Caring Support, Office Work, Housing
Skill(s): Interpersonal Communication, Community Knowledge/Awareness, Problem Solving, Sensitivity, Empathy, Respect
How to Apply
Application Link:
Application File:
Website: http://www.pacificahousing.ca
Email: Send an Email Message
Contact: Program Coordinator
Address: 827 Fisgard St Victoria, V8W 1R9


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