Our Mission
About the Position
Position # 2368
OrganizationVictoria Cool Aid Society
Position Program Support Volunteer - REES
Location 465 Swift Street, Victoria, BC, Canada

At Cool Aid, we believe that everyone deserves home, which is why we create hope and opportunities for people who are homeless and living in poverty. We provide affordable housing, emergency shelters, primary health and dental care, nutritious meals, and wellness programs such as recreation, employment and volunteer opportunities. With your support, our staff and volunteers help more than 12,000 people annually at 20 locations in Victoria, Saanich and Langford. We house and support more people who have been homeless in our community than any other organization.
Description Cool Aid Society is looking for volunteers to support our REES program. The REES resource centre includes the casual labour pool, a drop-in centre with computers, and a team of outreach workers that can assist people with navigating income assistance, disability claims, and more. The program support volunteer greets participants and offers appropriate information and referrals, directs telephone and walk-in enquiries, helps participants with basic computer questions, is an active listener to persons who need someone to talk to, and assists with general office duties.
COVID-19 Vaccination Required Yes
Training Details Online orientation followed by shadowing an experienced volunteer.
Working Conditions Working in a drop-in environment.
Minimum Duration 4 - 6 months
Timing Weekday - Daytime
Time Detail Shifts range from Monday-Friday 9-12 pm and 12-3:30 pm. Currently, we are looking to train casual volunteers that are available to cover summer vacations absences.
Age 19+
Ideal for An Individual
Transportation On a bus route
Area(s) of Interest Caring Support, Office Work
Skill(s) Cultural Awareness/Sensitivity, Communicate in Plain Language, Needs Assessment, Creative Thinking, Empathy
How to Apply
Application Link:
Website https://coolaid.org/ways-to-help/volunteer/
Email Send an Email Message
Contact Alicia Jones
Phone 778-405-2542
Address 465 Swift Street Victoria, V8W 1S2


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