Our Mission
About the Position
Position #: 2398
OrganizationRoyal Jubilee Hospital - Volunteer Resources (VIHA)
Position: Adult Surgical Daycare - Day Clinic
Location: Royal Jubilee Hospital, Bay Street, Victoria, BC, Canada
Impact Statement: Created from the shared core beliefs of our staff, physicians, volunteers, and Board of Directors, Island Health's vision, purpose and values are the guiding principles we use to provide the highest quality health care services to the populations we serve.
Our Vision
Excellent health and care for everyone, everywhere, every time.

Our Purpose
To provide superior health care through innovation, teaching and research and a commitment to quality and safety—creating healthier, stronger communities and a better quality of life for those we touch.

Our Values
C.A.R.E. guides everything we do:

Courage: To do the right thing—to change, innovate and grow.

Aspire: To the highest degree of quality and safety.

Respect:To value each individual and bring trust to every relationship.

Empathy:To give the kind of care we would want for our loved ones
Description: Volunteers heighten each patient's experience and care provided after patient procedures. Volunteers provide assistance in escorting patients by wheelchair to either the Discharge Lounge, or the Main entrance. Furthermore, volunteers provide support to the nurses by maintain sufficient stock in certain supplies and keeping units with all the necessary articles for future patients arrivals.
Training Details: 8 hours of Online training. Assignment guide manual: specific program manual. New volunteers are assigned a mentor, who is usually the volunteer team leader or an experienced volunteer. The two will meet with the Manager of Volunteer Resources for initial training. Further training with the mentor volunteer is available if required.
Working Conditions: Volunteers are encouraged to have a two hour shift on weekdays.
Minimum Duration: 7 - 12 months
Timing: Weekday - Daytime
Time Detail: Currently available shifts:Monday 4:00-6:00pm, Wednesday 4:00-6:00pm, Thursday 4:00-6:00pm
Age: 18+
Ideal for: An Individual
Transportation: On a bus route
Accessibility: Wheelchair accessible entrance, Wheelchair accessible washroom, Accessible work space
Area(s) of Interest: Caring Support, Health Care/Emergency
Skill(s): Customer Service, Cultural Awareness/Sensitivity, Communicate in Plain Language, Empathy, Respect
How to Apply
Application Link:
Website: https://www.islandhealth.ca/volunteer-resources/volunteer-opportunities/volunteer-royal-jubilee-hospital
Email: Send an Email Message
Contact: Ciara Stewart
Phone: 250-370-8407
Address: 1952 Bay Street, Royal Jubilee Hospital, Royal Block, 453A Victoria, V8R 1J8


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