Our Mission
About the Position
Position # 2792
OrganizationAlzheimer Society of B.C.
Position First Link Dementia Helpline
Location 202-306 Burnside Road West
Impact Statement The Alzheimer Society of B.C. exists to alleviate the personal and social consequences of Alzheimer's disease and related dementias, to promote public awareness and to search for the causes and the cures.
Description There are approximately 70,000 British Columbians living with dementia and this number is growing. For every person living with dementia, there are many more who are affected: family, friends, co- workers and more. Your work will help us connect with more British Columbians to provide the education and support they need when they are on the dementia journey and reassure them that they are not alone.

The First Link® Dementia Helpline is run by a dedicated team of volunteers and staff, offering information and support on Alzheimer’s disease and other dementias to individuals, families, friends, caregivers and health professionals. The First® Link Dementia Helpline volunteer answers a caller’s concerns and connects them to appropriate Alzheimer Society programs and resources in their community.
Training Details Orientation/Training & Support Provided:
• First Link® Dementia Helpline support training
• Orientation to the Alzheimer Society of B.C.
• In-depth information on dementia-related community resources
• Ongoing supervision
• Access to Society dementia education programs
• Regular volunteer in-service events
Working Conditions - office environment
- providing information over the phone
- supporting caregivers and people living with dementia
- business casual
Minimum Duration 7 - 12 months
Timing Weekday - Evening
Time Detail Time Commitment Required:
• Shift Options: Monday to Friday 4pm – 830pm (flexible)
• One-year commitment or 150 phone hours
Age 18+
Ideal for An Individual
Transportation On a bus route
Area(s) of Interest Caring Support, Office Work, Senior Services
Skill(s) Interpersonal Communication, Facilitation and Training, Community Knowledge/Awareness, Computer Skills, Sensitivity, Empathy
How to Apply
Application Link:
Website https://alzheimer.ca/en/bc
Email Send an Email Message
Contact Matt Brooks
Phone 604-742-4937
Address #202-306 Burnside Rd West Victoria, V8Z 1M1
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