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About the Position
Position # 2924
OrganizationMaritime Museum of BC
Position Visitor Center Volunteer at the Maritime Museum!
Location 744 Douglas Street, Victoria, BC, Canada
Impact Statement Volunteers are the heart and soul of the Maritime Museum of BC.

Volunteers are keen and motivated to be involved with the MMBC at many levels. Master mariners, marine experts, historians, authors, educators, librarians, scientists, administrators, economists, accountants, students, all donate their talents and expertise.

By sharing your time, you help us promote and share our maritime heritage with the public and increase our capacity to offer better and more engaging programming!
Description The Maritime Museum of BC is seeking Visitor Service Volunteers to assist at our Front Desk. This is a service-oriented position that gives volunteers the opportunity to interact with visitors and to share BC’s maritime history and culture.

Included duties are: Greeting visitors, Book in visitors who have prepaid online with our Experiences app through Shopify, Process payments for walk-in visitors, Process Membership purchases and make sure Membership forms are filled out, Process payments for Museum shop purchases and provide assistance as needed, Answer questions that people might have or pass questions along to staff as necessary

Special benefits for regular volunteers include:
• Complimentary annual individual membership
• 10% off in the Gift Shop

• Museum knowledge and /or an interest in maritime history an asset
• Visitor service skills an asset
• Good telephone manner
• Point of sale experience and cash handling
• Training is provided
Training Details Training will be provided by Membership & Donations Coordinator. Staff members always on-site to assist with questions. New Volunteers will be giving a half-hour to hour training session while the Museum is closed.
Working Conditions Barrier set up at desk between visitors and Volunteers. Hand sanitizer is provided. Comfortable chair provided! Feel free to bring along a book to read, during slow periods.
Minimum Duration 4 - 6 months
Timing Weekday - Daytime, Weekend - Daytime
Time Detail 3.5 hour shifts. Shifts are 10am - 1:30pm or 1:30pm to 5pm
Age 16+
Ideal for An Individual
Transportation On a bus route
Area(s) of Interest Arts/Culture, Heritage/Museum, Retail Sales/Donations
Skill(s) Customer Service, Communicate in Plain Language, Accountability, Counting
How to Apply
Application Link:
Website http://mmbc.bc.ca/
Email Send an Email Message
Contact Maleah Schmitke
Phone 2503854222 Ext. 113
Address 744 Douglas Street Victoria, V8W 3M6

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