Our Mission
About the Position
Position # 2988
OrganizationVictoria Brain Injury Society
Position Front Desk Reception Volunteer
Location 830 Pembroke Street
Impact Statement The Victoria Brain Injury Society is dedicated to providing support, education and advocacy to people with brain injuries and their families. We pride ourselves on having a relaxed, positive office environment where people feel free to be themselves. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their racial identity, disability, religion/belief, sexual orientation, gender identity. We encourage people with lived experience of brain injury to apply for
positions. Should you require accommodations in order to attend the interview or work in our office environment please let us know.
Description Front Desk Reception volunteers at VBIS create a positive and welcoming environment for clients while maintaining front desk operations.

Front Desk Reception responsibilities include:

- Greeting and checking in clients
- Continuous communication with VBIS clients and staff
- Answering phone calls
- Outgoing reminder calls
- Responding to emails
- Accurate recording of daily stats
- Processing payment for bus pass program
- Completion of weekly checklist tasks
- Assisting peer support team as needed

Organizational, interpersonal, and communication skills are valuable attributes for volunteers in this position.

*Please note VBIS requires a minimum 6 month commitment from volunteers.
COVID-19 Vaccination Required Yes
Training Details Training and orientation provided by the VBIS Volunteer Coordinator.
Minimum Duration 7 - 12 months
Timing Weekday - Daytime
Time Detail VBIS is open Monday-Thursday from 10:00am-3:00pm. Volunteer shifts require a minimum commitment of 2 hours/week.
Age 18+
Ideal for An Individual
Transportation On a bus route
Accessibility Wheelchair accessible entrance, Wheelchair accessible washroom, Accessible work space
Area(s) of Interest Caring Support, Health Care/Emergency, Office Work
Skill(s) Interpersonal Communication, Community Knowledge/Awareness, Decision-Making/Prioritizing, Empathy, Respect
How to Apply
Application Link:
Email Send an Email Message
Contact Jamie Morrison
Phone 2505989339
Address Unit C, D, & E, 830 Pembroke Street Victoria, V8T 1H9
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