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About the Position
Position # 4212
OrganizationCNIB
Position SmartLife Volunteer
Location 1675 Douglas Street, Victoria, BC, Canada
Impact Statement To change what it is to be blind through innovative programs and powerful advocacy that enable Canadians impacted by blindness to live the lives they choose.
Description Support participants/clients to explore products and learn about services offered within CNIB SmartLife Centres. Provide exceptional customer service and support in creating a welcoming environment for CNIB Smartlife.

The position entails, but is not limited to the following responsibilities:
• Greeting participants, welcoming them to the SmartLife Centre, acting as a Sighted Guide if necessary.
• Demonstrating and providing information on accessible devices on display in the SmartLife Centre and/or on the SmartLife webstore to participants.
• Become knowledgeable and well versed to speak to both high and low tech accessible technology and devices.
• Refer participants to SmartLife Coach, the Contact Center, and the CNIB SmartLife webstore to make purchases, for further information or for returns.
• Clerical and other duties as required.
Training Details Training will be provided by our SmartLife staff in office
Working Conditions Office setting
Minimum Duration 7 - 12 months
Timing Weekday - Daytime
Time Detail One three to four hour shift per week, ideally 9:00am-1:00pm or 12:00pm-4:00pm, but flexibility is possible
Age 18+
Ideal for An Individual
Transportation On a bus route
Accessibility Wheelchair accessible entrance, Wheelchair accessible washroom, Accessible work space
Area(s) of Interest Technology, Office Work, Retail Sales/Donations
Skill(s) Customer Service, Interpersonal Communication, Empathy, Respect, Continuous Learning
How to Apply
Application Link:
Website http://www.cnib.ca
Email Send an Email Message
Contact Ben Finkelberg
Phone 250-410-4368
Address 102-1675 Douglas Street Victoria, V8W 2G5

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